- Complete Patient Forms before appointment
- Arrive 5-10 minutes early
- Bring your photo ID
- Wear loose fitting/active clothes
- Your initial appointment will last about 60 minutes
- Your Physical Therapist will assess you and create a personalized plan of care
What to Expect
FAQ
Can I choose where I receive physical therapy if my doctor referred me?
Yes. In most cases, you have the right to choose where you receive physical therapy services, even if your physician or surgeon refers you to physical therapy. If you have a referral or prescription, you can typically choose the clinic that’s most convenient for you or best meets your needs.
If you’d like to receive care at Optimum Therapies, our team is happy to help coordinate with your referring provider if needed.
What should I bring to my first appointment?
Please bring:
- Your photo ID
- Your insurance card (if using insurance)
- Any requested paperwork
- Comfortable clothing for movement
What should I wear?
Wear comfortable clothing that allows you to move easily. Depending on the area being treated, shorts or a loose-fitting shirt may be recommended.
Can I start physical therapy without seeing my doctor first?
In many cases, yes. Wisconsin and North Dakota allow many patients to begin physical therapy without a referral, although insurance requirements may vary.
Direct Access
Start physical therapy without a physician referral. Learn how direct access works and whether it may be an option for you.
Private Pay
Whether you don’t have insurance, have a high deductible, or simply prefer to pay directly for your care, private pay offers a flexible option. Learn about our private pay services, pricing, and what to expect.
Billing & Insurance
We work with many insurances and have a partial list you can click below to view. To see if you’re in network or ask other questions for our Billing & Insurance team, click below.
Good Faith Estimate
According to the Good Faith Estimate provision within the No Surprises Act, health care providers and facilities, as of January 1, 2022, must provide a Good Faith Estimate of expected charges upon request. This law pertains to patients who do not have insurance or are not using insurance (private pay).
Student Observer
Interested in observing our therapists in action? We welcome students who want to shadow our team and see firsthand the personalized care we provide. Complete the form to request an observation, and our staff will follow up to confirm a day and time.
Meet Your Therapist
Our team of physical therapists is committed to helping patients move better, feel stronger, and get back to the activities they enjoy. Learn more about our therapists, their specialties, and the personalized care they provide across Wisconsin and North Dakota.
Education
C-Section Recovery: How Pelvic Floor Physical Therapy Helps Restore Core Strength
Cesarean sections are major abdominal surgeries, and recovery often involves more than many women expect. Healing is not just about the
What to Expect from Physical Therapy After Joint Replacement Surgery
Deciding to move forward with joint replacement surgery is a major step. Many patients reach this point after dealing with
You Have a Choice: How to Choose the Right Physical Therapist After Surgery
You can choose your own physical therapist after surgery, even if your surgeon recommends a specific clinic. Recovering from surgery does